I love how conversations can challenge one’s thinking and spark new ideas. Interviews—for a new job, a board position, or with the media—are particularly rich[…]
Those of you who’ve read my recent book, The Outstanding Organization, know that clarity, focus, discipline, and engagement are the four core behaviors required to[…]
For many months now, I’ve have a rash of random encounters and conversations with people who mention in one form or another that they want[…]
If you’re a leader or an improvement professional, becoming an effective coach is THE capability to be developed and, frankly, most people in these roles[…]