This is the recording from a webinar delivered to APICS Heartland members re: Value Stream Mapping, based on my book of the same name. It focuses on how to align leadership to deliver the greatest value to your customers.
This webinar covers:
• How to use value stream mapping as an organizational transformation & leadership alignment tool
• How to plan for a value stream mapping activity
• The mechanics of mapping, including key metrics
for office/service/knowledge work
• How to create an actionable Value Stream Transformation Plan