In Value Stream Mapping, business performance improvement experts Karen Martin and Mike Osterling present a practical way to deeply understand how work gets done—in any environment—and how to design improved work systems.


You’ll learn how to:

  • Gain a deep understanding about your current work systems and the related barriers to delivering value.
  • Design a future state that enables outstanding performance on all fronts.
  • Adopt the new design and lay the foundation for continued improvement.
  • Engage your leadership team in making strategic improvement decisions.

Whether you are a novice, experienced improvement practitioner, or senior leader, Value Stream Mapping will help you design and operate your business more effectively. And if your organization already uses value stream mapping, this book will help you accelerate your transformation efforts.

Download Introduction