Hop on Twitter and enter for your chance to win a copy of

Value Stream Mapping


In 140 characters or less and using hashtag #winVSM we want you to answer the question “Which value stream that you interface with as a customer or citizen is most in need of improvement?”

Got a beef with how the DMV operates? Does your cell-phone provider need some serious improvement? What about the patient flow (or lack thereof) at your local hospital? We want to hear about it.

The contest starts NOW. We’ll be sharing entries throughout the next two weeks. Our winner will be announced Tuesday, December 31st.

(NOTE: If you’re not on Twitter, I recommend it highly. Once you learn the ropes, it’s a highly effective way to get news, learn, and share ideas. If you’re only on Facebook, don’t worry – your turn’s coming. We’ll host a contest there in a few weeks.)

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